Building Social Capital

MutualGain helps organisations and communities to build something called social capital. In short, social capital means:


How people trust each other and the different organisations working on their behalf


The sorts of behaviours, attitudes and values that individuals or groups of individuals might display


The connections between people and the way in which they can easily call on each other to support and help when needed

Building social capital requires the development of strong relationships. Organisations such as Councils, NHS Organisations, Housing Organisations and the Police have a responsibility to facilitate and nurture strong community relationships so that communities share their strengths, and build on those to develop caring and supportive communities.

As people build relationships, they form social organisations, friendships or networks and as they get to know each other and deal with issues and problems they start to build trust.

Robert Putnam, in his book Bowling Alone (2000), credits a 1916 paper by L.J. Hanifan as the first recorded instance of the term social capital:

those tangible assets [that] count for most in the daily lives of people: namely goodwill, fellowship, sympathy, and social intercourse among the individuals and families who make up a social unit

If you would like to know more about how you can increase social capital, increase active citizenship, and reduce dependency and demand on your services, then please do get in touch:

Three types of Social Capital
Your community has a lot to gain through an increase in social capital
Read Susan Ritchie’s blog describing her view of where MutualGain’s view of citizens working with public sector organisations may be: Football and Policing Social Citizens